Open Ticket Request System (OTRS) 2.3.x before 2.3.6 and 2.4.x before 2.4.8 does not properly handle the matching of Perl regular expressions against HTML e-mail messages, which allows remote attackers to cause a denial of service (CPU consumption) via a large message, a different vulnerability than CVE-2010-2080.
CVSS Details
- CVSS 3.1 Base Score: 5.3
Covered by Rapid7
| Product | Vendor Advisory | Solution File | Added | Published |
|---|---|---|---|---|
| Debian | — | Upgrade otrs2 | Jul 30, 2024 | Sep 20, 2010 |
| Suse | — | Upgrade otrsUpgrade otrs-docUpgrade otrs-itsm | Feb 17, 2015 | Sep 20, 2010 |
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