Cross-site scripting (XSS) vulnerability in Open Ticket Request System (OTRS) Help Desk 2.4.x before 2.4.14, 3.0.x before 3.0.16, and 3.1.x before 3.1.10, when Firefox or Opera is used, allows remote attackers to inject arbitrary web script or HTML via an e-mail message body with nested HTML tags.
CVSS Details
- CVSS 3.1 Base Score: 6.1
Covered by Rapid7
| Product | Vendor Advisory | Solution File | Added | Published |
|---|---|---|---|---|
| Debian | — | Upgrade otrs2 | Jul 30, 2024 | Aug 31, 2012 |
| Freebsd | — | Upgrade otrs | Dec 10, 2025 | Dec 30, 2012 |
| Suse | — | Upgrade otrs-itsmUpgrade otrsUpgrade otrs-doc | Dec 12, 2013 | Aug 31, 2012 |
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