Attacker is able craft an article with a link to the customer address book with malicious content (JavaScript). When agent opens the link, JavaScript code is executed due to the missing parameter encoding. This issue affects: ((OTRS)) Community Edition: 6.0.26 and prior versions. OTRS: 7.0.15 and prior versions.
CVSS Details
- CVSS 3.1 Base Score: 4.6
- CVSS 3.1 Vector: (CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N)
Covered by Rapid7
| Product | Vendor Advisory | Solution File | Added | Published |
|---|---|---|---|---|
| Debian | — | Upgrade otrs2 | Sep 5, 2023 | Mar 27, 2020 |
| Suse | — | Upgrade otrs-docUpgrade otrsUpgrade otrs-itsm | Apr 26, 2020 | Mar 27, 2020 |
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