FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.213, an unauthenticated attacker can inject arbitrary HTML into outgoing emails generated by FreeScout by sending an email with a crafted From display name. The name is stored in the database without sanitization and rendered unescaped into outgoing reply emails via the `{%customer.fullName%}` signature variable. This allows embedding phishing links, tracking pixels, and spoofed content inside legitimate support emails sent from the organization's address. Version 1.8.213 fixes the issue.
CVSS Details
- CVSS 3.1 Base Score: 5.8
- CVSS 3.1 Vector: (CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:C/C:N/I:L/A:N)
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