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As a provider of security software, services, and research, we take security issues very seriously and recognize the importance of privacy, security, and community outreach. As such, we strive to provide back to the security community through a coordinated and reasonable disclosure philosophy.
We count on everyone: the people who use Rapid7 software and services (you’re awesome!), the software developers, external security enthusiasts, and all the wonderful people that contribute to our open source community. Our collaborative efforts go a long way in creating a safe and responsible environment.
Reporting security issues
If you believe you have discovered a vulnerability in a Rapid7 product or have a security incident to report, please contact fill out this form. If you feel the need, please use our PGP public key - KeyID: 959D3EDA - to encrypt your communications with us.
Once we have received a vulnerability report, Rapid7 takes a series of steps to address the issue:
Rapid7 will endeavor to keep the reporter apprised of every step in this process as each step occurs.
Working to mature security practices When properly notified of legitimate issues, we’ll do our best to acknowledge your emailed report, assign resources to investigate the issue, and fix potential problems as quickly as possible. When we discover vulnerabilities through our own research, we will do our best to coordinate efforts with the vendor's security teams and CERT/CC.
Security Issue found by Rapid7 ResearchOnce we have found a vulnerability in another vendor’s products, Rapid7 takes a series of steps to address the issue:
For the latest news, research, and developments from Rapid7 on security, research, and projects visit our community site.