The search for true visibility
Three years ago, JT sought an external security partner to bolster its defences. While they initially opted for a bespoke provider, the promised "hands-on" service fell short, leaving critical gaps in network detection and response. Realising that complexity shouldn't compromise security, JT returned to ITHQ to find a more robust, transparent solution.
Founded in 1888, JT (formerly Jersey Telecom) is headquartered in Jersey, Channel Islands, and is the largest local operator.
ITHQ is a Rapid7 Gold Partner, dedicated to solving wicked tech problems for businesses across the UK and Europe. Learn more about the partnership of ITHQ and Rapid7.
Bridging the gap with MDR-X
By implementing Rapid7's Managed Detection and Response (MDR) technology alongside ITHQ's "white glove" support, JT was able to find the right balance for their organization. This partnership doesn't just monitor the environment; it acts as an extension of their team, providing the coaching and mentoring needed to scale their internal security operations.
Empowering the next generation
Through Rapid7's technology and ITHQ's hands-on support, JT Group's security team operates as a collaborative department that enables business growth through transparency and accountability.
From customer to provider
The success of this implementation has established a new blueprint for JT. By mastering the processes and knowledge gained through their partnership with ITHQ and Rapid7, JT is now looking toward the future. Their next goal is to leverage this expertise and the same service model to offer world-class managed security services to their own global customer base, solving for them the same challenges JT once faced.
