How Rapid7 MDR helped JT Global Transform SecOps

This managed service helped to manage and energize a complex deployment, ensuring full compliance with the Telecoms Security Act. Expert support and extended SLAs delivered a "chalk and cheese" success story.

JT-global-logo.png
Industry
Communications & Media
Company Size
Small Market
Customer Website
Products
Managed Detection & Response

The search for true visibility

Three years ago, JT Group sought an external security partner to bolster its defences. While they initially opted for a bespoke provider, the promised "hands-on" service fell short, leaving critical gaps in network detection and response. Realising that complexity shouldn't compromise security, JT Group returned to ITHQ to find a more robust, transparent solution.

Bridging the gap with MDR-X

By implementing Rapid7's Managed Detection and Response (MDR) technology alongside ITHQ's "white glove" support, JT group was able to find the right balance for their organization. This partnership doesn't just monitor the environment; it acts as an extension of their team, providing the coaching and mentoring needed to scale their internal security operations.

Empowering the next generation

Through Rapid7's technology and ITHQ's hands-on support, JT Group's security team operates as a collaborative department that enables business growth through transparency and accountability.

From customer to provider

The success of this implementation has established a new blueprint for JT Group. By mastering the processes and knowledge gained through their partnership with ITHQ and Rapid7, JT Group is now looking toward the future. Their next goal is to leverage this expertise and the same service model to offer world-class managed security services to their own global customer base, solving for them the same challenges JT Group once faced.

Learn more about the partnership of ITHQ and Rapid7.