The Awesome Support – WordPress HelpDesk & Support Plugin plugin for WordPress is vulnerable to Insecure Direct Object Reference in versions up to, and including, 6.3.7. This is due to the wpas_get_ticket_replies_ajax() function failing to verify whether the authenticated user has permission to view the specific ticket being requested. This makes it possible for authenticated attackers, with subscriber-level access and above, to access sensitive information from all support tickets in the system by manipulating the ticket_id parameter.
CVSS Details
- CVSS 3.1 Base Score: 5.3
- CVSS 3.1 Vector: (CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N)
Covered by Rapid7
| Product | Vendor Advisory | Solution File | Added | Published |
|---|---|---|---|---|
| Awesome Support Plugin | — | Update awesome-support plugin to version 6.3.8, or a newer patched version | Apr 30, 2026 | Apr 7, 2026 |
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