Best Practical Solutions RT 3.x before 3.8.12 and 4.x before 4.0.6 allows remote authenticated users to read (1) hashes of former passwords and (2) ticket correspondence history by leveraging access to a privileged account.
| Product | Vendor Advisory | Solution File | Added | Published |
|---|---|---|---|---|
| Debian | — | Upgrade request-tracker4 | Jul 30, 2024 | Jun 4, 2012 |
| Freebsd | — | Upgrade rt40Upgrade rt38 | Dec 10, 2025 | May 23, 2012 |
| Ubuntu | — | Upgrade request-tracker3.8 | Nov 19, 2024 | Jun 4, 2012 |
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