SysAid Help Desk before 15.2 allows remote attackers to cause a denial of service (CPU and memory consumption) via a large number of nested entity references in an XML document to (1) /agententry, (2) /rdsmonitoringresponse, or (3) /androidactions, aka an XML Entity Expansion (XEE) attack.
CVSS Details
- CVSS 3.1 Base Score: 7.5
Covered by Rapid7
| Product | Vendor Advisory | Solution File | Added | Published |
|---|---|---|---|---|
| Sysaid Help Desk | — | Upgrade SysAid Help Desk to the latest version | Apr 2, 2025 | Jun 8, 2015 |
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