In Open Ticket Request System (OTRS) 4.0.x before 4.0.32, 5.0.x before 5.0.30, and 6.0.x before 6.0.11, an attacker could send a malicious email to an OTRS system. If a logged in user opens it, the email could cause the browser to load external image or CSS resources.
CVSS Details
- CVSS 3.1 Base Score: 4.3
- CVSS 3.0 Vector: (CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:U/C:N/I:L/A:N)
Covered by Rapid7
| Product | Vendor Advisory | Solution File | Added | Published |
|---|---|---|---|---|
| Debian | — | Upgrade otrs2 | Oct 15, 2018 | Sep 27, 2018 |
| Suse | — | Upgrade otrsUpgrade otrs-itsmUpgrade otrs-doc | Oct 5, 2018 | Sep 27, 2018 |
| Ubuntu | — | No solution exists | Jun 26, 2025 | Sep 28, 2018 |
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