Name: CVE-2018-16586: Undefined Security Weakness
Creator: Rapid7
Published: 2018-09-28T00:00:00.000Z
License: https://www.rapid7.com/legal/website-terms-of-use/
Keywords: CVE, CVE-2018-16586, CVSS 4.3, EPSS 0.01485

In Open Ticket Request System (OTRS) 4.0.x before 4.0.32, 5.0.x before 5.0.30, and 6.0.x before 6.0.11, an attacker could send a malicious email to an OTRS system. If a logged in user opens it, the email could cause the browser to load external image or CSS resources.

CVSS Details

CVSS 3.1 Base Score: 4.3
CVSS 3.0 Vector: (CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:U/C:N/I:L/A:N)

Covered by Rapid7

Product	Vendor Advisory	Solution File	Added	Published
Debian	—	Upgrade otrs2	Oct 15, 2018	Sep 27, 2018
Suse	—	Upgrade otrsUpgrade otrs-itsmUpgrade otrs-doc	Oct 5, 2018	Sep 27, 2018
Ubuntu	—	No solution exists	Jun 26, 2025	Sep 28, 2018

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CVSS Details

Covered by Rapid7

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