Open Ticket Request System (OTRS) 4.0.x before 4.0.33, 5.0.x before 5.0.31, and 6.0.x before 6.0.13 allows an authenticated user to delete files via a modified submission form because upload caching is mishandled.
CVSS Details
- CVSS 3.1 Base Score: 6.5
- CVSS 3.0 Vector: (CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:H/A:N)
Covered by Rapid7
| Product | Vendor Advisory | Solution File | Added | Published |
|---|---|---|---|---|
| Debian | — | Upgrade otrs2 | Feb 19, 2019 | Nov 11, 2018 |
| Suse | — | Upgrade otrs-docUpgrade otrs-itsmUpgrade otrs | Dec 8, 2018 | Nov 11, 2018 |
| Ubuntu | — | No solution exists | Jun 26, 2025 | Nov 11, 2018 |
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