RT is an open source, enterprise-grade issue and ticket tracking system. Versions prior to 5.0.10 and 6.0.0 through 6.0.2 contain a spreadsheet (CSV/formula) injection vulnerability. User-controlled data in spreadsheet exports is not sanitized before being written to the output file, which can cause spreadsheet applications to interpret crafted values as formulas or macros when the file is opened. This issue has been fixed in versions 5.0.10 and 6.0.3. If developers are unable to upgrade immediately, they can temporarily work around this issue by avoiding opening exported RT spreadsheet files directly in spreadsheet applications when the data may contain untrusted user input.
CVSS Details
- CVSS 3.1 Base Score: 4.6
- CVSS 3.1 Vector: (CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:L/A:N)
Covered by Rapid7
| Product | Vendor Advisory | Solution File | Added | Published |
|---|---|---|---|---|
| Debian | — | Upgrade request-tracker5Upgrade request-tracker4 | Jun 7, 2026 | Jun 7, 2026 |
| Ubuntu | — | Upgrade rt5-apache2 (Ubuntu Pro)Upgrade rt5-db-postgresql (Ubuntu Pro)Upgrade rt5-fcgi (Ubuntu Pro)Upgrade rt5-db-mysql (Ubuntu Pro)Upgrade request-tracker5 (Ubuntu Pro)Upgrade rt5-db-sqlite (Ubuntu Pro)Upgrade rt5-standalone (Ubuntu Pro)Upgrade rt5-clients (Ubuntu Pro) | Jul 6, 2026 | May 22, 2026 |
Prioritise with Active Threat Intelligence
With curated Threat Intelligence, you can see which vulnerabilities truly put you at risk, prioritize what matters most, and act before attackers do.
Explore Intelligence Hub