this subscription comes inclusive with:
- User and Attacker Behavior Analytics
- Endpoint Detection and Response
- Deception Technology
- Centralized Log Search and Correlation
- Automated Containment and Case Management
Frequently Asked Questions
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How do you define an asset?
Assets are hosts running a workstation or server operating system to which data has been attributed in the last 30 days. This would include things like servers, desktops, laptops (physical and virtual), etc.
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Does the pricing differ depending on the type of asset?
The price does not change based on asset type.
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Do I get a volume discount if I buy more than 500 assets?
Yes. InsightIDR is priced by asset. The price per asset decreases across asset count tiers.
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What happens if I need more than 500 assets in the future?
Spinning up additional asset coverage is easy with the Insight Agent. Our Customer Support team is happy to assist with any account updates that may be required.
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How can I get a custom quote?
For a price quote, please visit: https://www.rapid7.com/pricing/request-a-quote.
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Are there yearly price plans?
Yes. InsightIDR is an annual SaaS subscription.
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Is there different pricing for international customers?
Yes, pricing will shift internationally. For a local price quote, please visit: https://www.rapid7.com/pricing/request-a-quote.
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Does this pricing include support?
All InsightIDR customers have access to our robust documentation and support resources. Customer Support is available regionally between 8AM and 6PM, worldwide. Rapid7 also provides eSupport, an easy-to-use, integrated web support tool that provides personalized, comprehensive self-help resources integrated with our Support Centers. For customers seeking support, please visit: https://www.rapid7.com/for-customers.
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What if I need more support?
For those who would like additional support, Rapid7 offers multiple deployment and other services packages to help further accelerate and operationalize their specific initiatives. Learn more about available services here: https://www.rapid7.com/services.
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Can I try before I buy?
Yes. It’s easy to try InsightIDR before you buy. Sign up for a free InsightIDR trial here: https://www.rapid7.com/trial/insightidr.
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Is this pricing based on assets at one location? Can they spread between different locations?
All assets do not have to be in one location. Many InsightIDR customers have assets spread across multiple offices, remote employees, etc.
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Does this pricing allow scalability?
Yes. It’s easy to scale InsightIDR thanks to our lightweight cloud deployment. Our Customer Support team can assist with any account updates required to support your needs.
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Does this pricing include Managed Detection and Response services?
Our Managed Detection and Response packages are priced separately. For more pricing information about Managed Detection and Response, please visit: https://www.rapid7.com/services/managed-services/managed-detection-and-response-services/request.