Security teams are under immense pressure. From skyrocketing alert volumes to growing attack surface complexity, the problem isn’t just the scale of threats, it’s the tools that analysts are using. Most detection and response platforms still expect analysts to do the heavy lifting by querying logs, correlating signals, and triaging endless noise with little context or analyst decision support.
With Incident Command, we’re flipping that model. This is a next-gen SIEM built practitioner-first, where AI acts as an accelerator to empower SOC analysts. Trained by Rapid7’s global SOC and embedded throughout the platform, agentic AI delivers intelligent, human-centric workflows that empower every analyst with intelligent triage, guided investigations, and curated, MITRE-mapped detections—amplifying expertise, removing friction, and enabling teams to operate at a new scale and speed. With the AI capabilities built to be transparent, accountable, and guided by real-world practitioner experience, we’re driving a new era of outcomes for security operations for teams around the globe.
Introducing Incident Command
Incident Command is the newest product within the Rapid7 Command Platform: an AI-powered security operations solution that goes beyond traditional SIEM by integrating detection, investigation, response, automation, attack surface management (ASM), and threat intelligence into a single, streamlined experience.
Designed for modern, security-forward organizations, Incident Command empowers analysts at every level to see deeper, respond faster, and scale smarter, underpinned by transparent pricing and rapid time to value.
Why Incident Command, and why now?
SOC teams are facing staggering operational challenges:
Over 4,400 alerts per day, on average, with 67% of them going ignored due to alert fatigue.
Analysts spend hours triaging false positives manually.
Tools that claim AI, but still require heavy configuration and confirmation.
GenAI tools that aren’t built on a repeatable, widely adopted analyst investigation framework.
Incident Command is built to solve these exact problems with AI-native workflows, unified visibility, and expert-guided automation that accelerates every part of the detection and response lifecycle.
Four core capabilities set Incident Command apart:
1. See deeper with threat-aware context
Gain full awareness of your environment, enriched by Surface Command and Intelligence Hub. Incident Command helps you identify coverage gaps and ensure your most critical detection surfaces are protected. With unified asset, identity, and threat context embedded directly into workflows, your team can confidently focus on what matters most.
2. Operationalize AI to amplify analyst impact
Leverage AI trained by the Rapid7 SOC and years of AI research across every phase of incident management—from triage to investigation to guided response. Our agentic AI workflows are smart, trustworthy, auditable, and proven at scale (with over 70 AI patents to date).
3. Accelerate investigation and response
Incident Command shrinks the attack window with embedded, contextual investigations and automated containment actions. Analysts are empowered to respond like experts, even in high-pressure situations.
4. Unify and simplify the SOC experience
Say goodbye to tool sprawl and swivel-chairing. Incident Command delivers the power of SIEM, SOAR, DFIR, ASM, and threat intelligence from a single pane of glass, with curated detections mapped to MITRE ATT&CK®, natural language querying, and intuitive dashboards built for action.
Built for your team wherever you are on the risk to response continuum
Whether you're a CISO seeking better program impact metrics, a hands-on security leader fighting alert fatigue, or a stretched analyst juggling too many tools, Incident Command is designed to help you:
Mature your detection and response program.
Demonstrate value to the business.
Reduce mean time to respond (MTTR).
Avoid alert burnout and operational fatigue.
Proven advantage over legacy and “AI-washed” tools
Unlike legacy SIEMs that charge by ingestion and require months of tuning, Incident Command offers:
Transparent, asset-based pricing.
Trained and proven AI across detection, triage, investigation, and more, triaging at a 99.93% accuracy rate and saving over 200 analyst hours per week.
Fast SaaS deployment and a wide range of integrations across the security toolstack.
Curated detections and out-of-the-box value.
And where other tools are locked to their own endpoint or cloud ecosystems, Incident Command is platform-agnostic, delivering full visibility across cloud, endpoint, network, SaaS, and third-party systems.
The bottom line: purpose-built for the modern SOC
At Rapid7, we’re redefining what security operations can deliver. With Incident Command, we’re turning AI, context, and automation into outcomes so your team knows exactly what to prioritize, leadership sees clear progress, and attackers get a shrinking window for action. That’s taking Command.
Ready to see Incident Command in action? Request a demo or contact your Rapid7 representative to learn more.