Last updated: March 2026
By accessing Rapid7’s Tech Champion Slack channel (the “Channel”), participating in the Rapid7 Tech Champion program (the “Program”), submitting information through a Rapid7-designated submission mechanism, or clicking “I agree” or a similar phrase, you (“Participant”) agree to these Rapid7 Tech Champion Program Terms (“Terms”) and Rapid7’s guide(s) and policies made available by Rapid7 which collectively form a legally binding agreement. PARTICIPANT REPRESENTS THAT: (1) IT IS LAWFULLY ABLE TO ENTER INTO THESE TERMS, (2) BY ENTERING INTO THESE TERMS, IT DOES NOT VIOLATE ANY OF ITS COMPANY’S POLICIES OR GUIDELINES, AND (3) THE COMPANY OR ENTITY THAT PARTICIPANT IS ACTING FOR HAS GIVEN PARTICIPANT FULL AUTHORITY TO BIND THE COMPANY/ENTITY TO THESE TERMS. IF ENTERING INTO THESE TERMS WOULD VIOLATE ANY OF YOUR COMPANY’S POLICIES OR GUIDELINES OR YOU CANNOT COMPLY WITH THESE TERMS, THEN YOU MAY NOT PARTICIPATE IN THE PROGRAM, INCLUDING THE CHANNEL OR ANY SUBMISSION MECHANISM.
These Terms may be changed by Rapid7 (“Rapid7”, “we”, “our” or “us”) from time to time without specific notice to you. The latest Terms will be posted on https://www.rapid7.com/legal/policies-and-procedures/, and you should always review these Terms to ensure that you have a current understanding. If you cannot access the Terms via the Internet, Rapid7 can provide a copy of the most recent Terms by e-mail upon request.
These Terms supersede any previous Program or Channel terms in place between Participant and Rapid7.
1.Purpose and Scope
The Program includes the Channel and any submission mechanisms used in connection with the Program. The Channel is a collaborative space hosted and managed by Rapid7 (“Rapid7,” “we,” “us,” or “our”) for purposes, including but not limited to, to the exchange of ideas, best practices, and experiences associated with the Rapid7 offerings.
Participation is voluntary and does not create any partnership or contractual relationship beyond these Terms.
2.Eligibility and Access
Participant represents and warrants that:
2a. Participant is an employee of an active Rapid7 partner which is bound to the Rapid7 Partner Program Terms and Conditions.
2b. By entering into this Agreement, Participant does not violate any of its company’s policies or guidelines.
2c. Participant will comply with all applicable laws and these Terms during participation in the Program, including the Channel and any submission mechanisms.
2d. Rapid7 may, in its sole discretion, manage, limit, or revoke Participant’s access to the Program, including the Channel, at any time.
3.Privacy and Data Use
By participating in the Program, including by joining the Channel or submitting information through a submission mechanism, (i) Participant acknowledges and consents to Rapid7’s processing of personal data in accordance with its Privacy Policy (https://www.rapid7.com/legal/privacy-policy/). This includes information Participant voluntarily shares in Slack (such as name, username, messages, and uploaded content); and (ii) Participant acknowledges that Rapid7 may use Participant’s name and the name of the company or entity Participant represents to identify Participant as a Program participant in Program-related materials and communications in the Channel, the Program portal, and other non-public Program environments. If Participant objects to this use, Participant may contact Rapid7 in writing using the details set out in Rapid7’s Privacy Policy, and Rapid7 will handle such request in accordance with applicable data protection laws.
Where Participant submits non-public customer information in connection with the Program or the Channel, Participant represents and warrants that Participant is authorized to share such information. Such non-public customer information will be subject to limited access controls, used only to the extent necessary for Program administration, and will not be further disclosed except as required for such administration or as required by law.
Rapid7 will retain such information only for as long as reasonably necessary for Program administration and related legal, compliance, and operational purposes, in accordance with Rapid7’s retention practices.
The Channel operates on Slack, a third-party service. Participant is responsible for managing their own subscription to Slack, including all fees, configuration, setup, and maintenance. Slack’s own privacy policy and terms of service also apply, and Rapid7 is not responsible for Slack’s independent data processing.
Messages and content shared in the Channel may be visible to Rapid7 moderators, other participants, and third-party integrations authorized by Rapid7. Do not share confidential or sensitive data; where Participant does share non-public customer information, such information will be handled in accordance with this provision.
Channel communications may be logged and retained for moderation, compliance, and operational purposes. Rapid7 may delete or archive messages as necessary and reserves the right to remove content that violates these Terms.
4.Acceptable Use
As part of their participation, Participant agrees not to:
4a.Share in the Channel confidential information (including but not limited to your own, your employer’s, or any third party’s, customer names or contact information, and information related to sales and pricing).
4b.Post unlawful, defamatory, obscene, harassing, discriminatory, or infringing material.
4c.Impersonate others or misrepresent your affiliation.
4d.Use the Channel for advertising, solicitation, or competitive analysis.
4e.Introduce malware, conduct phishing, or engage in any other malicious activity.
Rapid7 reserves the right to moderate, edit, or remove any content and to suspend or terminate access for violations.
5.Confidentiality
"Confidential Information" refers to any non-public information, materials or data disclosed by Rapid7 to Participant, whether in written, oral, electronic, or any other form, that is marked as confidential or is reasonably understood to be confidential due to its nature. Confidential Information includes, but is not limited to, source code, software, hardware, and other inventions or developments (regardless of the stage of development) developed or licensed by or for Rapid7, marketing and sales plans, early notification of non-production features or offerings, competitive analyses, product development plans, non-public pricing, potential contracts or acquisitions, business and financial plans or forecasts, internal business processes and practices, and prospects, customers, and employee information.
Participant agrees to keep all Confidential Information received from Rapid7 in strict confidence and not to disclose, provide access to, or share such information with any third party without the prior written consent of Rapid7.
Participant may use the Confidential Information solely for the purpose of business development or for any other purpose specified by Rapid7, and shall not use it for any other purpose without the express written consent of Rapid7. Any taking, downloading or other prohibited use of information that Rapid7 considers confidential or proprietary constitutes theft of Rapid7 property and may be deemed to be a misappropriation of Rapid7’s trade secrets. Additionally, Participant must take steps to prevent the disclosure of Rapid7 Confidential Information that Participant is authorized to use. Participant shall not transfer, publish, use, or disclose that Confidential Information other than as necessary in the ordinary course of business or as directed or authorized in writing by Rapid7. Participant shall immediately inform Rapid7 of any improper attempts by outsiders to obtain Rapid7’s Confidential Information.
6.Intellectual Property
Participant retains ownership of the content it posts or submits but grants Rapid7 a non-exclusive, worldwide, royalty-free, transferable license to host, use, reproduce, display, and distribute such content for purposes of operating and improving the Channel.
Participant shall not post content it does not have rights to share. Participant agrees that trademarks, service marks, trade or company names, product and service identifications, internet domains/internet addresses, logos, artwork and other symbols and devices associated with Rapid7 and/or Rapid7’s offerings (the “Rapid7 Marks”) are and shall remain Rapid7’s property. Participant may not register or use any domain name, business name, email address, social media handle, or other designation of identity or origin containing or confusingly similar to any Rapid7 Marks without Rapid7’s prior written permission, and Participant shall assign any such designations to Rapid7 at its expense upon Rapid7’s demand. Participant will not incorporate Rapid7 Marks into its product names, service names, or any other similar designations.
All right, title and interest in and to the Rapid7 offerings and proprietary information, including but not limited to the concepts and technology inherent in the Rapid7 offerings and the deliverables, and all intellectual property rights related thereto, shall at all times remain the sole and exclusive property of Rapid7.
7.Disclaimers
The Program, the Channel, and all related content are provided “AS IS” and for informational purposes only. Rapid7 does not endorse, guarantee, or verify any user content or statements. Participation does not constitute professional advice or create any warranty, support obligation, or customer service commitment.
8.Limitation of Liability
RAPID7 SHALL NOT BE LIABLE FOR ANY CONSEQUENTIAL, SPECIAL, PUNITIVE, RELIANCE, EXEMPLARY, INCIDENTAL, OR INDIRECT LOSS OR DAMAGES ARISING OUT OF OR RELATING TO YOUR PARTICIPATION IN THE PROGRAM, INCLUDING THE CHANNEL AND ANY SUBMISSION MECHANISMS.
EXCEPT FOR PARTICIPANT’S BREACH OF ITS CONFIDENTIALITY OBLIGATIONS, IN NO EVENT SHALL RAPID7’S AGGREGATE LIABILITY ARISING FROM, OUT OF, OR RELATING TO THESE TERMS EXCEED ONE HUNDRED U.S. DOLLARS (US $100).
THESE LIMITATIONS OF LIABILITY SHALL APPLY TO ALL CLAIMS FOR DAMAGES, WHETHER BASED IN TORT, CONTRACT, OR OTHER THEORIES, AND WHETHER RAPID7 KNEW OR SHOULD HAVE KNOWN THE POSSIBILITY OF SUCH DAMAGES. NOTWITHSTANDING ANYTHING IN THESE TERMS, THE REMEDIES SET FORTH HEREIN SHALL APPLY EVEN IF SUCH REMEDIES FAIL THEIR ESSENTIAL PURPOSE.
9.Indemnification
Participant agrees to indemnify, defend, and hold harmless Rapid7, its affiliates, and their respective officers, directors, and employees from any claims, damages, liabilities, costs, or expenses (including reasonable attorneys’ fees) arising from Participant’s content, conduct, or breach of these Terms.
10.Termination
Rapid7 may terminate or suspend your participation at any time, with or without notice. If Participant’s employer is terminated as a Rapid7 partner, this Agreement shall automatically terminate. Upon termination, Participant must immediately stop accessing the Channel. Rapid7 may remove or delete any related data consistent with its retention and privacy practices.
11.Governing Law and Jurisdiction
These Terms and any dispute arising from, out of, or relating to the Program, the Channel or these Terms are governed by the laws of Delaware and the federal laws of the United States, without regard to its conflict-of-laws rules. The United Nations Convention on Contracts for the International Sale of Goods does not apply. To the extent permitted by law, the state and federal courts located in Boston, Massachusetts will have exclusive jurisdiction for any disputes. The parties agree to waive, to the maximum extent permitted by law, any right to a jury trial with respect to any dispute.
12.Assignment
Participant may not assign or novate these Terms or any of your rights under these Terms, nor delegate any of your obligations, to any third party, voluntarily or involuntarily, whether by merger, consolidation, dissolution, operation of law or any other manner, without the express written consent of Rapid7. To the extent Rapid7 consents to an assignment, novation or delegation, these Terms (including rights and obligations) inures to the benefit of and is binding upon your successors in interest by way of merger, acquisition, or otherwise, and your permitted assigns.
13.Notices
Unless specified otherwise herein, (i) all notices must be in writing and addressed to the attention of the other party's legal department and primary point of contact and (ii) notice will be deemed given: (a) when verified by written receipt if sent by personal courier, overnight courier, or when received if sent by mail without verification of receipt; or (b) when verified by automated receipt or electronic logs if sent by email. When sent by email, notices to Rapid7 must be sent to [email protected]. Notices regarding updates and/or termination of these Terms may be provided through email and/or in the Partner Portal or other web interface. All such notices are effective on the day posted or emailed to Participant.
14.Entire Agreement
These Terms (including all documents, terms and conditions (as each may be modified) that are referenced herein) constitutes the entire agreement between Participant and Rapid7 regarding the Channel. Participant expressly disclaims any reliance on statements or representations made by Rapid7 that are not embodied in these Terms. Other than as set forth in the Section titled “Modifications”, these Program Terms shall not be modified, amended or supplemented, except by an agreement in writing signed by Rapid7 by its duly authorized representatives.