Leverage central communication hubs to increase visibility and coordinate processes more efficiently. Trigger workflows to create new service or help desk tickets when alerts are received, kick off investigation and enrichment tasks, and more. InsightConnect integrates with solutions like ServiceNow and JIRA to ensure seamless communication between Security, IT, and Development teams.
Trigger actions in InsightConnect to push comments to solutions like JIRA or Slack. With your security ecosystem set up to deliver alerts, incident notifications, and other data via your existing tools, security operations become more streamlined, collaborative, and efficient.
Automation can take the alerts that come in from your security tools and delegate tasks from back to other connected tools, making communication and case management bi-directional.