Posts tagged IT Ops

6 min Log Management

Taking a Message-Based Approach to Logging

When you think about it, a log entry is really nothing more than a message that describes an event. As such, taking a message-based approach to logging by utilizing messaging technologies makes sense. Messaging creates the loose coupling that allows a logging system to be adaptable to the needs at hand and extensible over time. Understanding a Standard Logging Architecture Typically, logging is implemented in an application using a logger [

5 min IT Ops

6 Best Practices for Effective IT Troubleshooting

System monitoring and troubleshooting [] can be a time-consuming and frustrating activity. It’s not unusual for IT folks to spend hours finding and fixing a problem that could have been resolved in 10 minutes had better troubleshooting tools and processes been in place. Improving IT troubleshooting and monitoring doesn’t need to be an expensive undertaking. Many times it’s just a matter of implementing a few company-wide

5 min Log Management

3 Steps to Building an Effective Log Management Policy

You’re on Call Duty. You’re awoken in the middle of the night by your cell phone in the throes of an SMS frenzy. You’re getting hundreds of messages from your company’s logging service: a record is being written to a database, code is being executed, a new container is being spun up, and on and on. None of these messages matter to you. You just turn off your phone and go back to sleep. The next day you go into the office only to find out that half the racks in your datacenter went offline durin

9 min InsightOps

3 Core Responsibilities for the Modern IT Operations Manager

In the good old days, IT operations [] managers were responsible for maintaining the infrastructure, meeting service levels agreements, sticking to budget, and keeping employees happy. Life was not easy, but at least it was familiar. You knew your hardware, your software, your employees. You determined services levels based on what you could actually see and touch. You told people what to do and they did it. While IT was perceived to be an expensive

2 min DevOps

Introducing InsightOps: A New Approach to IT Monitoring and Troubleshooting

Today we are announcing the general availability of a brand new solution: Rapid7 InsightOps []. This latest addition to the Insight platform continues our mission to transform data into answers, giving you the confidence and control to act quickly. InsightOps is Rapid7's first IT-specific solution, enabling users to centralize data from infrastructure, assets and applications, so they can monitor and troubleshoot operational issues [https://www.rapid7.

3 min IT Ops

Network Administrator’s Guide to Surviving an Audit: During the Audit

Last time [/2017/03/31/network-administrators-guide-to-surviving-an-audit-preparation/] we talked about how to prepare for an audit. In this installment we’ll cover what to do once the audit begins. Let’s assume that you’re pretty well prepared. You’ve done your homework and know pretty much what to expect. So, everything’s good, right? Well, even though you’ve taken the time to prepare, you could be in for some surprises. The keys to surviving an IT audit are pretty simple: * Be truthful *

7 min IT Ops

Logging in a Software Defined Network

Background This blog will give an overview of Software Defined Networks (SDN), present some suggestions for logging in an SDN and finally present an overview of some research work we are doing on SDN logging. If we consider a Software Defined Network (SDN) paradigm is a racetrack, SDN controllers are race cars. Networking vendors especially those in the telecommunication area such as Deutsche Telecom, Orange, Vodafone use their own SDN controllers to manage the orchestration of their own equi

5 min IT Ops

Habits that Pay Off for Programmers

I would like to clarify something immediately with this post.  Its title does not contain the number 7, nor does it talk about effectiveness.  That was intentional.  I have no interest in trying to piggy-back on Stephen Covey’s book title to earn clicks, which would make this post a dime a dozen. In fact, agoogle search of “good habits for programmers” []yields just such an appropriation, and it also yields exactly the sorts of articles and

3 min IT Ops

Legacy apps in the data center, today's apps in the cloud

Have you found that your organization is developing new applications that are cloud-based, but unable to move away from some established legacy systems? You aren’t alone. This legacy/cloud hybrid environment is far more common than you would expect. And when you look at the history behind these apps it does make sense. Any organization that has been around for more than a few years probably has some investment in at least one legacy application. Organizations that have been around longer may h

4 min IT Ops

Network Administrator’s Guide to Surviving an Audit: Preparation

Sooner or later, your organization will likely be the subject of an IT audit. But as ominous as that sounds, it doesn’t have to be something to dread. If you’re a network administrator, you’ll have a specific role in an audit. Since audits are rarely small projects, you’ll likely be working with others throughout the process. The best way to fulfill your specific role well is to be prepared for an audit before it happens. Simply put, an audit is an examination to determine if controls are suff

4 min IT Ops

Log Analysis for System Troubleshooting

Systems of all kinds create log data constantly and voluminously. In searching out the most compelling reasons to dig into and analyze such data, we compiled a list of seven reasons that usually drive such activity. In this blog post we tackle the first of those 7, which include: 1. System troubleshooting 2. Security incident response 3. Security troubleshooting 4. Performance troubleshooting 5. Understanding user behavior or activities 6. Compliance with security policies 7. Complianc

5 min IT Ops

Logging for Fun: Things You'd Never Thought to Log

I work as a consultant in the software industry.  This work affords me the opportunity to see and interact with many different teams and thus to observe prevailing trends.  Among these teams, the attitude toward logging tends to be one of resigned diligence. That is, many developers view application logging the way they view flossing their teeth: a necessary, dull maintenance activity that will pay dividends later.  Today, however, I’d like to encourage readers to consider a different side of

8 min IT Ops

Roots and Culture: Logging and the Telephone Bill

Telephone systems were the Internet before there was an Internet. Think about it. By 1920 millions of people were exchanging data on a worldwide network using a device that connected on demand. Sounds like the Internet to me. But unlike the current day Internet, the telephone system cost money to use. Alexander Graham Bell’s investors wanted it that way. That’s why they gave him the money. Thus, people who used the telephone system had to pay for it. So going as far back as 1877, every mont

3 min IT Ops

Never type a search query again!

Introducing Visual Search In our never-ending effort to help you wrangle your infrastructure, we are constantly improving and adding new functionality to Logentries.  In that spirit, today we are happy to announce Visual Search. Visual Search is truly a one of a kind feature, it makes the whole process of an investigation shorter and simpler. By automatically visualizing top trends appearing in your data, Visual Search allows you to simply click to drill in and out of datasets to identify tren

6 min IT Ops

5 Rules of Pair Programming Etiquette

I like Pair Programming []. I’ve been doing it episodically for about 10 years. Whenever I’ve pair programmed, at the end of a session, I’ve always walked away a better developer than when I started. However, the practice can be expensive when the pair doing the programming are not efficient. When a lot of friction exists between the two coders involved, costs can exceed double that of a single programmer trying to hash things out on his or her ow